Overview

Never Lose Track of Your Deliveries Again

This app consolidates all your packages in one place, offering a seamless solution for tracking, managing, and staying informed about your shipments. Users can add shipments through multiple methods: manually entering a tracking number, syncing email for automatic extraction, or forwarding shipping emails to a designated address. This provides flexibility for those with privacy concerns. Designed with a clean and simplistic UI, the app ensures an intuitive and user-friendly experience, making it easy to navigate and stay up to date on every delivery from dispatch to arrival.

the problem

I’m a homebody who loves ordering online but often forgets what I’ve ordered. Since my orders come from different stores, it’s hard to keep track of everything.

the goal

I want to view all my deliveries in one place so I don’t forget about them or have to check each order status manually.

Research and Empathize

While the app was originally designed to meet my own needs, I wanted to understand other people's opinions. Sometimes, others can provide insights I might overlook. I researched online to see if similar products already exist, and if so, to identify what works well and what could be improved.

R/iosapps on reddit: On 2024, what’s the best app for tracking packages? (n.d.-a). https://www.reddit.com/r/iosapps/comments/1ai9f76/on_2024_whats_the_best_app_for_tracking_packages/

Competitive Audit

The Designs

I chose blue and orange for the logo because, after analyzing several delivery and tracking apps, I noticed these colors were commonly used. I also looked into the meanings behind them: orange represents optimism, happiness, enthusiasm, and youthful connections, while blue conveys serenity, stability, trust, and protection. Originally, I wanted to use navy blue for its association with authority and professionalism, but I made a trade-off for aesthetic reasons, opting for a lighter blue. These colors were chosen to evoke a sense of familiarity and trust associated with deliveries.
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For the name and logo, I aimed for simplicity. The logo reflects the app's name: the package represents "Ship," and the arrows symbolize "Central."

Mockups

Homepage (Archiving)

● Allow users to archive delivered or failed shipments for later viewing.

Homepage (Sorting)

● Enable users to sort shipments by status, carrier, date, or sender.

Shipment Details

●   Allows users to view their shipment tracking details, featuring:
       ○   A map for a visual representation of the package’s location.
       ○   A detailed tracking history of the package.
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●   Includes a link to view the tracking history directly on the carrier's official website.

Add New Shipment

●   Allows users to add a new shipment through three different methods:
       ○   Manually entering a tracking number.
       ○   Syncing their email, enabling the app to automatically extract relevant information and create new shipments.
       ○   Forwarding shipping emails to a designated email address, where the app will scrape the information and create new shipments.
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●   These options provide flexibility, allowing users to choose a method based on their privacy preferences.

TAKEAWAYS

Through this project, I learned that sometimes, even if you think your idea is unique, there’s a good chance someone else has already created something similar. However, this presents an opportunity to learn from their work and find ways to improve upon it. I also discovered that most apps prioritize accessibility standards, often using high-contrast designs such as black lettering on a white background, with accent colors reserved for call-to-action (CTA) elements.

If I were to approach this project again, I would place a greater emphasis on accessibility. My logo features lighter colors, and while I designed the app to align with that aesthetic, it does not effectively meet accessibility standards. Additionally, I focused too heavily on my own goals as the user, rather than prioritizing accessibility and usability for a broader audience.

ShipCentral App

Never Lose Track of Your Deliveries Again

UX/UI Designer

User Research
Wireframing
Prototyping

Figma

Dec 2024

I’m a homebody who loves ordering online but often forgets what I’ve ordered. Since my orders come from different stores, it’s hard to keep track of everything.

I want to view all my deliveries in one place so I don’t forget about them or have to check each order status manually.

Design Process

ShipCentral App

Never Lose Track of Your Deliveries Again

UX/UI Designer

User ResearchWireframingPrototyping

Figma

Dec 2024

I’m a homebody who loves ordering online but often forgets what I’ve ordered. Since my orders come from different stores, it’s hard to keep track of everything.

I want to view all my deliveries in one place so I don’t forget about them or have to check each order status manually.

Design Process

User Research
Wireframing
Prototyping